Shipping Policy

Last updated: October 7, 2025

Thank you for shopping with Lux Secure LLC. This Shipping Policy outlines how we process and deliver your orders. By placing an order through our store, you agree to the terms below.

1. Order Processing

All orders are processed within 1–3 business days after payment is confirmed, excluding weekends and holidays. If we experience a high volume of orders, processing times may be delayed by a few additional days. We will notify you if there are significant delays.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the chosen shipping method:

• Domestic Shipping (USA): 3–7 business days
• International Shipping: 7–21 business days depending on customs and carrier delays

3. Shipment Confirmation and Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 24 hours to become active.

4. Customs, Duties, and Taxes

Lux Secure LLC is not responsible for any customs duties, import taxes, or additional fees applied to your order. All such charges are the responsibility of the customer. Customs policies vary by country; please check with your local customs office for more information before placing an order.

5. Lost or Damaged Shipments

We take great care to ensure your items arrive safely. However, Lux Secure LLC is not liable for products damaged or lost during shipping. If you receive your order damaged, please contact the shipping carrier immediately to file a claim. Retain all packaging materials and damaged goods for inspection.

6. Incorrect Address

Customers are responsible for providing